Phone: 905-937-7731
Toll Free: 1-888-937-7731
Fax: 905-646-7085
TTY: 905-937-8105

Media Contact:
Brett Sweeney
Director of Communications and Community Engagement
905-937-7731 extension 3730

Office Locations and Mailing Address:
Please direct all mail to:
Box 24028
St. Catharines, ON L2R 7P7

Access to Records:
Upon request, a person who has received or is in receipt of a service from FACS Niagara shall be informed of the existence, use and disclosure of their Personal Information, and shall be given access to it.

Individuals seeking a copy of a service record held by FACS Niagara may submit the following form to

Individual Request for Access to Records Form

Or may be mailed to:
Privacy Designate
Family and Children’s Services Niagara
82 Hannover Drive, P.O. Box 24028
St Catharines, Ontario L2R 7P7

In accordance with law, in some instances, you may be denied access to some or all of your personal information about service. The reasons for this denial shall be provided to you. For more information, please see our Notice of Information Practices.

Employers seeking to have a Child Welfare Record Check conducted must submit the following consent form to

Child Welfare Record Check Consent Form

St. Catharines

82 Hannover Drive
St. Catharines, ON L2W 1A4


654 South Pelham Road
Welland, ON L3C 3C8

Niagara Falls

7900 Canadian Drive
Niagara Falls, ON L2E 6S5

FACS - Fostering