COVID-19 Updates

FACS Niagara and the Family Counselling Centre continue to provide service to the Niagara community.

We are taking steps to ensure the safety of our team and the families, children, and youth we serve from COVID, including the Omicron variant.

We can be reached at 905-937-7731.

See all updates

2020-21 Annual Report

A Message from Board President and Executive Director

FACS Niagara continues to serve families, children, and youth in Niagara amidst the backdrop of an unprecedented global pandemic. Although there have been times when the pandemic’s felt like it would never end, the finish line is closer than ever with the development and distribution of safe and effective vaccines. The support of FACS Niagara has been a constant that families could rely on throughout COVID. As an essential service, our doors have always remained open, and our teams have never stopped their work to see that families, children, and youth had help when it was needed most. Read more…

Click Here to view the 2020-21 Annual Report
FACS Niagara Annual Report 2020 - 2021

Notice of Proposed Class Action Settlement

Please see the below short form notices regarding the proposed settlement in the class action lawsuit against the province of Ontario on behalf of the Crown Wards


Updated on February 17th, 2021


Are you looking to enhance your resume, or just looking for an opportunity to give back to the community? Volunteer with Family & Children’s Services Niagara!

Volunteer Now!


Do you feel that you have something to give? Are you looking to embrace a new challenge? Do you love working with children and youth? Consider fostering.



Niagara Foundation for Family & Children’s Services supports FACS’ work by funding enrichments and enhancements for children.



Welcome to Family and Children’s Services Niagara. Proud to be a part of the Niagara community since 1898, Family and Children’s Services is among Niagara’s largest child and family serving organizations. As a multi-service organization, we offer a wide range of programs that protect children, strengthen families and help youth and adults to be the best they can be.

To protect, support and strengthen the lives of children, youth, adults and families.

A community where children, youth, adults and families achieve their full potential in a safe environment.

We are Caring
We are Respectful
We are Collaborative
We act with Integrity
We are Accountable

FACS 21st Anniversary Charity Gala
November 15th, 2019

Family and Children’s Services Niagara is committed to the care and safety of Niagara’s children, youth and families; and to continuous quality improvement. Safety. Well Being. Permanence.



Seeking counselling services or parent resources? Please visit our Family Counselling Centre or child care centres to find out what resources are available to you and your children. Many of our services are free of charge or based on income.

Concerned about a child or family in your community? Please call us if you feel that a child may be at risk for abuse or neglect. You can call FACS 24 hours a day, 7 days a week. Your call can be anonymous and you need only to share your concerns. 96% of the children we serve remain safely in the care of their parents. Our rate of admission to foster care is less than 4%.

Want to get involved? FACS Niagara welcomes the participation of the community in our mission. Be a foster parent. Adopt. Volunteer. Serve on our Board of Directors with FACS or our charitable Foundation. Make a donation, participate in an event or fundraise on our behalf.

Safe Kids. Strong Families. Youth and Adults at their Best.



FACS Niagara to enhance mental health support with $20,000 grant from the Bell Let’s Talk Community Fund

With a generous $20,000 grant from the Bell Let’s Talk Community Fund, Family and Children’s Services (FACS) Niagara will be building its capacity to care for and support children and youth who have experienced trauma.