Are you looking to enhance your resume, or just looking for an opportunity to give back to the community? Volunteer with Family & Children’s Services Niagara!

Volunteer Now!


Do you feel that you have something to give? Are you looking to embrace a new challenge? Do you love working with children and youth? Consider fostering.



Niagara Foundation for Family & Children’s Services supports FACS’ work by funding enrichments and enhancements for children.



Children’s Aid Societies and Indigenous Child and Family Well-Being Agencies in Ontario ARE continuing their child protection services. We are NOT closed. Although agencies across the province have modified their business practices to respond to health and safety concerns, their core protection services continue. If any member of the public or professional have a concern about the safety and/or well-being of a child or youth under 18, they should immediately contact their local Children’s Aid Societies or Indigenous Child and Family Well-Being Agency. A list of local contact information for these agencies are available here:

FACS Niagara Message Regarding COVID-19

The health and well-being of our community, staff, caregivers and partners are our primary concern.  With the current outbreak of COVID-19, we continue to follow recommendations from public health officials, which includes physical infection prevention through social distancing practices.

In order to reduce person-to-person contact, we have temporarily suspended on-site operations in our two branch offices in Welland and Niagara Falls until further notice.

Our St. Catharines site will remain operational, however, to reduce the spread of the COVID-19 virus, a number of recommendations have been implemented.  Where feasible, we will be limiting access to the St. Catharines office to essential persons, as well as asking those who attend the office a series of screening questions and asking them to sanitize their hands.  We would ask that anyone who plans to attend the St. Catharines office to please call ahead.

Many of our staff will be working remotely during this time and will be accessible via phone or e-mail regarding child protection services.  We have also undertaken several initiatives to ensure continuing safety of all persons, including, but not limited to social distancing practices for any on-site work.

Events and conferences and non-essential meetings planned during this time period have also been postponed.

We want to assure the community, and our children and families that we are continuing to provide protection services to the Niagara community.  These services can be accessed by contacting us at 905 937 7731; 24 hours a day, 7 days a week.

We appreciate your patience and understanding and will keep you informed of any changes that may impact our services as we move forward.

Thank you.


Welcome to Family and Children’s Services Niagara. Proud to be a part of the Niagara community since 1898, Family and Children’s Services is among Niagara’s largest child and family serving organizations. As a multi-service organization, we offer a wide range of programs that protect children, strengthen families and help youth and adults to be the best they can be.

To protect, support and strengthen the lives of children, youth, adults and families.

A community where children, youth, adults and families achieve their full potential in a safe environment.

We are Caring
We are Respectful
We are Collaborative
We act with Integrity
We are Accountable

FACS 20th Anniversary Charity Gala
November 9th, 2018

Facs Niagara November 9, 2018 Charity Gala

FACS 20th Anniversary Charity Gala

Posted by Nerses Photo Studio on Monday, November 12, 2018

Family and Children’s Services Niagara is committed to the care and safety of Niagara’s children, youth and families; and to continuous quality improvement. Safety. Well Being. Permanence.



Seeking counselling services or parent resources? Please visit our Family Counselling Centre, Ontario Early Years programs or child care centres to find out what resources are available to you and your children. Many of our services are free of charge or based on income.

Concerned about a child or family in your community? Please call us if you feel that a child may be at risk for abuse or neglect. You can call FACS 24 hours a day, 7 days a week. Your call can be anonymous and you need only to share your concerns. 96% of the children we serve remain safely in the care of their parents. Our rate of admission to foster care is less than 4%.

Want to get involved? FACS Niagara welcomes the participation of the community in our mission. Be a foster parent. Adopt. Volunteer. Serve on our Board of Directors with FACS or our charitable Foundation. Make a donation, participate in an event or fundraise on our behalf.

Safe Kids. Strong Families. Youth and Adults at their Best.



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Services for French-speaking families are available through Bonjour Niagara.

A mother involved with Children’s Aid speaks about her experience.

A screener from Children’s Aid talks about her role in working with the public.